Terms & Conditions
Jump London Terms & Conditions

Jump London Terms and Conditions

Privacy Policy Effective from 18/7/13

Privacy Notice Table Of Contents

Our Commitment To Privacy
The Information We Collect
How We Use Information
Website Transactions
Return, Refund, Cancellation Policy
Delivery Policy
How To Contact Us

Delivery Policy

Once a customer has purchased an event online, over the phone, or via walk-in, the customer is entitled to participate in that event only. Multiple purchases can be made by a customer in a single transaction as well as a single customer being allowed to make multiple transactions.

Upon arrival at the venue for a purchased event and in the interests of security, the customer is required to show the Credit/Debit card used to complete the transaction.

ALL drivers are required to produce a valid form of ID when signing in, we reserve the right to refuse entry to those without a valid form of ID.

Our Commitment to Privacy

The privacy of the information you provide to us is important and this statement is intended to inform and reassure you of our commitment to respecting your privacy. A link to this policy appears on our homepage and all other top-level pages.

With your permission, we may collect the following information

This applies to all information submitted to this website. On some pages, you can order products, make requests, and register to receive materials. The personal information collected at these pages may include:

Company name
Email address
Phone number(s)

We DO NOT collect:

Credit Card or Debit Card Information

We may use the information for

We use the information you provide about yourself to provide you with information or to complete an order. We never share this information with third parties apart from what is necessary to answer a request or to complete an order. The same applies to information you provide about someone else.

Your return email address is used to reply to you and your email address is not shared with outside parties.
You may register with our website if you would like to receive updates on our new products and services.
We may use Google Analytics or similar software to record information about the way our site is accessed and used by visitors. This software does not and cannot identify personal information.

We never use or share the personal information provided to us online other than described above without your permission and without also offering you the choice to opt out.

We will tell you what information we hold

We will tell you what personal information we hold about you by sending us an email. This procedure helps us verify your identity and safeguard your information.
At your request, we will either correct any errors or remove your information from our system.

Website Transactions

Capital Karts Trading Ltd is responsible for all website transactions. All payment/card details are taken through our secure Paymentsense payment portal and any actual transfers of funds are encrypted using SSL encryption.

Return, Refund, Cancellation Policies

There is no return, refund or cancellation allowed on any transaction. Once payment has been taken for an event it cannot be modified in any way. Failure to show for the event will result in the customer losing their allocated space in that event, with any future events being taken as a new booking.

How To Contact Us

Should you have other questions or concerns about this privacy notice, please click here to contact us.


“Win a Free Birthday Party”

Jump London
https://www.jump london .com

Start Date: 09/07/2019 at 5pm
End Date: Winner announced week beginning 29/07/2019

Jump London will be giving away a free children’s birthday party. The party can be on any date but is subject to availability. The maximum amount of children will be 20.

The Competition is open to UK residents aged 18 years or over at the date of their entry.
The prize of a free birthday party will be subject to availability, so you may not get the exact day and time that you prefer due to existing bookings.

Employees (and their family members) of the Promoter (or any company in the same group) or any company involved in the Competition, including the Prize Provider, are excluded from entering the Competition and their entries will not be considered.

By making an online booking and signing up to receive marketing materials, participants consent to the storage and processing of their personal data as described here, which shall be strictly in accordance with current UK Data Protection legislation.

Personal data may remain stored by the Promoter and the Prize Provider after the Competition has ended and may be used for marketing purposes.
For further information on our uses of personal data, please see our general terms and conditions along with our privacy policy.

The Promoter has the right to disqualify participants if it reasonably believes participants have breached any of the Terms. A complaint will not be considered if it is made more than 14 days after the date that the offer is used.

Jump London Trampoline Park and jumplondon.com are trading names of Capital Karts Trading Limited. Registered in England No. 12323179, VAT Reg No. GB 340137931


UPDATED 17TH MAY 2021 – WE ARE NOW FULLY OPEN BOOK ONLINE NOW OR CALL US ON 0207 100 4412Click here for our Covid-19 policy.